Privacy Policy

1. Data We Collect

We collect only the information necessary to operate and improve the Thriftier platform.

• Item details, photos, and material composition data submitted during pickups
• Account information such as name, email address, and pickup location
• Technical data like browser type and basic usage analytics to improve platform performance

2. How We Use Your Data

• Improve sorting and recycling efficiency
• Optimize pickup scheduling and logistics
• Analyze textile trends and recycling outcomes
• Provide customer support and technical assistance
• Improve platform usability and performance

3. Data Sharing & Anonymization

All user data is anonymized before analysis. We do not sell personal data.

Aggregate insights—such as fabric trends, recycling rates, and sustainability metrics—may be shared with brands, recycling partners, and sustainability organizations to improve manufacturing and recycling systems.

4. Cookies & Tracking

Thriftier uses cookies and similar technologies to improve site functionality and user experience. You can control cookie settings through your browser preferences.

5. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request corrections or updates
• Request data deletion
• Object to or restrict certain data processing

6. Platform & Technical Support

• Account updates: Manage your address or pickup schedule anytime under My Account.
• Platform access: Thriftier is available on mobile and desktop web. Mobile apps for iOS and Android are coming soon.
• Support: support@thriftierusa.com — responses within 24 hours.

7. Availability & Expansion

Thriftier currently operates in New York City, with planned expansion to New Jersey, Washington D.C., Phoenix, and Orlando. Residents will be notified when service becomes available in their area.

8. Partnerships

We partner with residential buildings, property managers, and brands to offer on-site collection and pickup scheduling. For partnership inquiries, please contact our team.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be reflected on this page along with an updated revision date.